Shipping policy

SHIPPING POLICY

Thank you for shopping with Cowgirl Up Hat Bar! 🤠💌 We carefully prepare and package every order to make sure your Cowgirl Up goodies arrive safely.

PROCESSING TIME
Please allow 3–5 business days for your order to be processed before shipping. Custom and personalized orders may require additional processing time.

SHIPPING
Shipping rates and estimated delivery times are calculated at checkout. Once your order has shipped, you will receive tracking information using the email or phone number provided at checkout.

Please note that shipping times are estimates and may vary due to carrier delays, holidays, weather, or other circumstances outside of our control.

CUSTOM ORDERS
Custom hats and personalized items may have longer processing times depending on the customization requested. Any estimated turnaround time provided when ordering is separate from shipping transit time.

LOST, STOLEN OR DELAYED PACKAGES
Once an order has been transferred to the shipping carrier, Cowgirl Up Hat Bar is not responsible for packages that are lost, stolen, delayed, or delivered to an incorrect address provided at checkout. However, please reach out to us if you experience an issue and we will do our best to help!

DAMAGED ORDERS
If your order arrives damaged, please contact us as soon as possible and include photos of the item and packaging so we can help resolve the issue.

QUESTIONS?
DM us on Instagram @cowgirluphatbar or email cowgirluphatbar@gmail.com.

Cowgirl Up Hat Bar ♡